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Privacy Policy

  1. Privacy Notice - Information on the processing of personal data

  2. Other Privacy Notices (Business Partners - Professionals related to Technology, Customer Service, Visitors, etc.)


You are having access to this Privacy Notice because you are visiting a Whydah Tech website. When visiting a website, we may treat user information, considered as "personal data". Whydah Tech considers the protection of your personal data and privacy matters of great importance.

Whydah Tech., (“Whydah Tech”), as the data controller, is responsible for the treatment of your personal information on this Website. In this Privacy Policy, “Whydah Tech”, “we” or “our”, refer to Whydah Tech.

This Privacy Notice is divided into two parts. Part I contains practical information about the personal data processed when you visit the website www.Whydah [3], why, how we collect and treat your data. Part I also has information on how to contact us. Part II contains general information about technical standards or personal browsing data that we treat about visitors to our websites, the legal basis for using your personal data, as well as your rights in relation to all your personal data collected.


We invite you to carefully read this Privacy Notice and, for any additional questions regarding the processing of your personal data, please send us an email to: .


Part I - Main Information


Whydah Tech will treat your personal data when you visit and use the website This website is available to anyone who wants to obtain information about Whydah Tech's activities as well as products and services that Whydah Tech provides. This website presents technical or financial information, including information about the group's products and services available worldwide (note that some products and services are not available in all countries). The reference to a product and / or service on this website does not imply that the product and / or service is available in Brazil.

Personal data collected and its Purposes


Most of our services do not require any registration, allowing you to visit our website without telling us who you are. Some services may, however, require you to provide us with your Personal Data voluntarily. If you choose not to share this personal information, it is possible that we will not be able to provide the services, or that you will not be able to access parts of this website, or that Whydah Tech will be unable to respond to the request.


This data may include:


General identification data: name, surname, association or company; Contact details: address, e-mail, phone / cell number Specific information about your request and / or message.


We always treat your personal data for a specific purpose and only collect the necessary and appropriate data to achieve that purpose.

The purposes for which we will use your data can be:

  • Respond to your request;

  • Provide you with products, services and customer support;

  • Charge for products and services requested by you;

  • Marketing and / or sending products, services and content that we believe to be of interest to you or to communicate with you for other purposes that are evident from the circumstances or about which we inform you when we collect your Personal Data;

  • Adaptation of our services;

  • Audits, monitoring and prevention of fraud, infractions or other improper uses of our products and services;

  • If we are required to do so under applicable law, requests from public and government authorities (including court order, subpoena or government regulation), even outside of Brazil;

  • When we have a good faith belief that the use of Personal Data is necessary to protect the legal rights, security and integrity of this website;

  • To protect your safety and the safety of others;

  • As part of any legal or criminal investigation or prosecution in your country or in other countries;

  • When it is reasonably necessary for the development or to proceed with the negotiation or conclusion of a commercial or corporate transaction;

Any other purposes imposed by law or by the authorities.


Please note that the data collected may also be used by Whydah Tech for other standard purposes (for example, evaluating and measuring the use of our website, diagnosing server problems, optimizing traffic, integrating and optimizing web pages when appropriate),

Personal Data collected from public social media:


We may collect Personal Data that you have made publicly available on public social media platforms (including blogs, forums, etc.) that relate to Whydah Tech, Whydah Tech products and, in general, about technologies or services.


This activity is called “social media listening” and the information will be used for legitimate Whydah Tech business objectives such as (i) better understanding how hearings of healthcare professionals or patients deal with specific illnesses or react to Whydah Tech products , (ii) better understand Whydah Tech's reputation and other market trends, (iii) identify key partners (bloggers and social media influencers) and initiate contacts with them. This activity may include personal information in the form of comments, messages, blogs, photographs and videos. If you want to limit who views the information on these social media we recommend that you review your privacy settings available on these platforms.

Specific third parties with whom we share your data


We will not sell, share or disclose your personal data to third parties, except in situations specifically referred to in this Privacy Notice.


However, please note that we may share your data with a number of other agents (for example, other Whydah Tech partner entities if the entity collecting the data is not the same entity that uses it), but always under strict conditions, detailed in Part II below.


Duration of treatment


We will only store your Personal Data for the period necessary to fulfill the purpose for which it was collected or to comply with any legal or regulatory requirement.


Cookies and other similar technologies


We may use the categories of cookies and other technologies identified below on www.Whydah.Tech:


Cookies required for the website to function: these cookies are necessary for the website to function and cannot be disabled from our systems. As a rule, these cookies are pre-defined in response to service requests. You can modify your internet browser to block these cookies or for you to be informed when these cookies are sent to you. In some situations parts of the website may stop working. These cookies do not store personal information that identifies you.

Performance cookies: These cookies allow us to calculate the number of users and traffic sources to measure and improve the performance of our website. These cookies help us to know which pages are most and least viewed and how users navigate our website. All information collected through these cookies is aggregated and does not allow you to be identified. If you choose not to accept these cookies, Whydah Tech will not know when you visited our website and will not be able to monitor your performance.


Functional cookies: These cookies allow improved features and customizations to be made available on the website. These cookies can be generated by us or by third parties whose services we add to our pages. If you choose not to accept these cookies, these services will not be able to function properly.


What are your rights and how can you exercise them?


Whenever we process Personal Data, we take appropriate measures to keep your Personal Data updated and accurate for the purposes for which it was collected. We will provide you with the ability to exercise the following rights in accordance with the conditions and limits established by law.


If you wish to contact us regarding the use of your Personal Data please contact us by e-mail

. You are also entitled, subject to confidentiality obligations, to:


  • Confirm the existence of treatment;

  • Access your Personal Data processed by us;

  • Request correction of incomplete, inaccurate or outdated data;

  • Anonymize, block or eliminate unnecessary, excessive or treated data in non-compliance with the general data protection law;

  • Request portability, when applicable, observing industrial trade secrets;

  • Eliminate your data treated with consent, except in the cases in which the data can be kept;

  • Information about public and private entities with whom your data is shared;

  • Information about the possibility of not giving consent and about the consequences of the refusal;

  • Revoke consent;

  • Oppose treatment carried out without consent, in case of non-compliance with the General Data Protection Law.


Oppose the treatment, when the legal basis is not consent, and if the general data protection law is being breached.


Identification, contacts and person in charge of processing personal data


Name: Whydah Tech

CNPJ: 34.383.104 / 0001-44


Address: Avenida Chucri Zaidan, 1550, Chacara Santo Antonio, CEP 04711-130, São Paulo, Brazil


In charge of processing personal data: Luis Magalhães Contact:

If you want to contact us to find out more about how we use your Personal Data or if you want to exercise your privacy rights, please send us an email to and to facilitate an efficient response, please , please provide us with the information below:


  • Name of the website to which you refer;

  • Your relationship and interaction with us;

  • The description of the information you would like to receive from us.


Part II - General Information


The second part of this Privacy Notice describes in a clear, appropriate and conspicuous way, the context in which we will treat your personal data and how we protect it.


In what circumstances do we use your personal data?


We will not use your personal data if we do not have an adequate justification, provided by law, for this purpose. In these terms, we will only treat your personal data:


  • If we have previously obtained your consent;

  • If processing is necessary to perform contractual obligations assumed with you or to take pre-contractual steps at your request;

  • If treatment is necessary to comply with legal or regulatory obligations; or If treatment is necessary to serve our legitimate interests, as long as they do not unduly affect your fundamental rights and freedoms, which are prevalent.


Please note that when we treat your personal data in accordance with this last justification, we will always try to maintain a balance between our legitimate interests and your privacy. Examples of “legitimate interests” are data processing activities carried out to:


  • Benefit from more efficient services (for example, we may choose to use certain platforms provided by suppliers to process your data); Offer our products and services to our customers;

  • Prevent fraud or criminal activity, misuse of our services, as well as the security of our information technology systems, architectures and networks;

  • Sell ​​any part of our business or assets, or to allow the total or partial acquisition of our business or assets by a third party;

  • Meet our corporate and social responsibility goals.


Please note that we will not knowingly collect, use or disclose personal information from children under 12 without obtaining prior, specific and prominent consent from parents or legal guardians.


Who has access to your personal data and to whom is it transferred?


We will not sell, share or, in any other way, transfer your personal data to third parties, except in the cases provided for in this Privacy Notice.


In the exercise of our activity and for the same purposes set out in this Privacy Notice, your personal data may be accessed or transferred to third parties and to the categories of agents listed below, according to your knowledge needs, to achieve such needs:


  • Our employees (including employees, departments or other Whydah Tech companies) in the performance of their duties;

  • Our other suppliers and service providers who provide us with products and services;

  • Our suppliers of information technology systems, cloud service providers (“cloud”), database providers and consultants;

  • Our business partners who, together with us, offer products or services;

  • Any third parties to whom we have passed on our rights and obligations;

  • Our external consultants and lawyers in the context of selling or transferring any part of our business or assets.


The aforementioned agents are contractually obliged to protect the confidentiality and security of your personal data and to comply with the provisions of the applicable legislation.


Your personal data can also be accessed or transferred to any authority, public body or court, national or international, if such access or transfer is required in compliance with applicable law or as a result of a request or request from any of those entities.


Your personal data may also be processed, accessed or stored in a country other than the headquarters of Whydah Tech, a country that may not offer the same level of protection for personal data.


In the event that we transfer your personal data to third party companies located in other jurisdictions, we will ensure the protection of your personal data through: (i) applying the level of protection required by the personal data protection / privacy legislation applicable to Whydah Tech and (ii) acting in accordance with our policies and standards.

Regarding the transfers of your personal data between Whydah Tech, we inform you that we have adopted global corporate standards, a system of principles, standards and tools, provided by European legislation, with the aim of ensuring effective levels of data protection with regard to transfers data outside the European Economic Area or Switzerland. You can read more about the binding rules applicable to Whydah Tech.


How do we protect your personal data?


We put in place technical and administrative measures to protect your personal data, with an adequate level of security and confidentiality.


These measures consider:


  1. The use of available advanced technology, in particular we resort to the transmission of information on the network in an encrypted way, we guarantee audit trails of the persons authorized to access their personal data and that such access is carried out through unique user identifiers, with personal access passwords. and non-transferable, which are periodically updated;

  2. The hosting of information, storage in secure, controlled and rigorously evaluated environments, with regard to the technical requirements of information security.

  3. The costs of its application;

  4. The nature of the data;

  5. The risks of treatment.


The purpose of the measures is to protect your data from unauthorized access and accidental or unlawful situations of destruction, loss, alteration, communication or dissemination, as well as against any other form of unlawful treatment.


In addition, when processing your data, we observe the following obligations:


We only collect and process personal data that is adequate, relevant and not excessive to what is strictly necessary to achieve the above purposes; We ensure that your data will remain up-to-date and accurate (for this purpose, we may ask you to confirm the data we hold about you, as well as invite you to inform us spontaneously whenever there is a change in your personal circumstances, so that we can ensure that your data is always up to date);

We can process any sensitive data that concerns you, if you provide it voluntarily in compliance with the applicable data protection legislation and exclusively limited to what is necessary for the purposes mentioned above, the data being accessed and processed only by authorized personnel, under our responsibility or our representatives who are subject to an obligation of professional secrecy or confidentiality.


How do we use cookies and other similar technologies on our website?


Cookies are small text files sent to your computer when you visit our website or apps. We use cookies for the purposes described above and in accordance with this Privacy Notice.


We do not use cookies to locate individual users or to identify them, but only to gain a better understanding of how our website / app is used, in order to constantly improve them for our users.


Please note that you can configure your browser to be notified when cookies are sent to you. If you do not want to receive cookies, you can also reject them by activating the necessary settings in your browser. Finally, you can also delete cookies that have already been sent to you.


For more information on how to manage cookies on your device, please consult the help function in your browser or see , which contains detailed information on how to do it in different types of browsers (this link is external).


      Other technologies


We may also use other technologies on our website and collect and process your personal data for the same purpose described above, including:


Internet tags (such as action tags, single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs, which are technologies that allow the monitoring of users' preferences);

Adobe Flash technology (including Flash Local Shared Objects, unless you have configured your settings otherwise).


How will you be informed of possible changes to this Privacy Notice?


Any changes or extensions to the treatment of your personal data in relation to that described in this Privacy Notice, will be previously notified by means of an individual notice sent by our usual communication channels (eg by email), as well as through our websites or apps (via banners) , pop-ups or other notification mechanisms).

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